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​Due to insurance restrictions, we cannot fly anyone pregnant or under the age of 6.

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We require a $100 deposit to reserve your flight.  This deposit is applied directly to the total cost of your flight. The remaining cost of your flight can be paid in person, after your flight (cash or credit cards accepted).

 

Our online booking process is quick and easy!  Once payment is submitted, you will receive an e-mail confirmation with your flight details.  Please check all spam/junk/promotion folders for email correspondence if you do not see an e-mail within a few minutes of booking.

 

All flights occur shortly after sunrise, and launch times vary throughout the year.  Your pilot will confirm the actual meeting time and location by phone the day before your flight.

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Cancellation or Rescheduling (change of date) Policy

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Hot air ballooning is dependent on the weather. We reserve the right to delay, postpone, or cancel any flight due to unfavorable weather or other safety considerations. If a flight is cancelled by Western Horizons Hot Air Balloons, we will then work with you to reschedule your flight to another mutually agreed upon date. If we are not able to reschedule, you will be refunded your $100 deposit.

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If you have booked a flight and you would like to cancel or reschedule, we require at least a 48-hour notice prior to the time of your scheduled flight. Please call us to cancel or reschedule your flight. If you cancel less than 48-hours before your scheduled flight or if you don't show up for your scheduled flight, your $100 deposit will not be refunded.

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